At Pipwick Marketing another core belief is that existing clients are the first priority – repeat business has the greatest bottom line impact.
Relationship Management takes this into account as we design programs to move through the buying and acceptance stages:
- Awareness
- Trial
- Purchase
- Loyalty
- Advocacy
Along similar lines, we believe that staff members should be the greatest advocates of your business.
Staff programs can be a powerful advantage in managing and retaining your customers.
