At Pipwick Marketing another core belief is that existing clients are the first priority – repeat business has the greatest bottom line impact.

Relationship Management takes this into account as we design programs to move through the buying and acceptance stages:

  • Awareness
  • Trial
  • Purchase
  • Loyalty
  • Advocacy

Along similar lines, we believe that staff members should be the greatest advocates of your business.

Staff programs can be a powerful advantage in managing and retaining your customers.